Privacy Policy

Introduction

Welcome to Koper, operated by Koper Group Limited (the “Company”), registered in Hong Kong. We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our e-commerce website www.koper.com.hk (the “Site”).

Information We Collect

Personal Information

When you use our Site, we may collect personal information that you provide, including:

• Name

• Email address

• Phone number

• Shipping address

• Billing address

• Payment information (credit card details)

Non-Personal Information

We may also collect non-personal information automatically when you visit our Site, such as:

• IP address

• Browser type

• Operating system

• Pages visited

• Time and date of visits

How We Use Your Information

We use the information we collect for several purposes, including:

• Processing and fulfilling your orders

• Communicating with you about your orders, inquiries, and customer support

• Improving our products, services, and website functionality

• Sending promotional communications (with your consent)

• Conducting market research and analysis

• Complying with legal obligations and protecting our rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us analyze web traffic and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our Site and conducting our business (e.g., payment processors, shipping companies)

• Law enforcement agencies or regulatory authorities as required by law

• Third parties in connection with a merger, acquisition, or sale of assets

Your Rights

As a resident of Hong Kong, you have the right to:

• Access your personal data held by us

• Request correction of any inaccuracies in your personal data

• Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us at privacy@senseworks.com.

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through a notice on our Site.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Koper Group Limited

Email: Sales@koper.com.hk

Phone: +852 6888 3821